Terms of service
Last Updated: 26 August 2026
Welcome to The Spectrum Stories. These Terms of Service govern your access to and use of our website, www.thespectrumstories.in, and your purchase of products from our online store.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
1. Business Information
Business Name: The Spectrum Stories
GSTIN: 20BFQPR9528J1ZV
Business Address:
Bajrang Nagar, Near Tower,
Koderma, Jharkhand – 825410, India
Email: chakrareads2@gmail.com
WhatsApp: +91 6361005215
The Spectrum Stories currently sells and delivers products within India.
2. Our Products
The Spectrum Stories offers coloring books, mandala coloring books, children's coloring books, cozy coloring books, journals, and other related products.
Product descriptions, images, specifications, page counts, dimensions, prices, and other information are provided on the relevant product pages.
We make reasonable efforts to ensure that product information is accurate. However, minor differences may occur between digital product images and physical printed products due to screen settings, lighting, printing processes, and other technical factors.
3. Print-on-Demand Products
Many products sold by The Spectrum Stories may be produced using a Print-on-Demand (POD) model.
This means that a product may be printed or prepared for fulfilment after an order is placed.
Because production may begin shortly after an order is received, cancellation requests may not always be possible once production or fulfilment has started.
4. Eligibility to Purchase
By placing an order on our website, you confirm that:
. The information you provide is accurate and complete.
. You are legally capable of entering into a purchase transaction.
. If you are purchasing on behalf of another person, you have the necessary authority to do so.
. You will use the website and its services for lawful purposes.
5. Product Pricing
All prices displayed on our website are in Indian Rupees (INR).
Applicable taxes, shipping charges, discounts, and other charges will be displayed during the purchase process where applicable.
We reserve the right to change product prices, offers, discounts, and availability at any time.
Price changes will not normally affect an order that has already been accepted and confirmed, except where correction is required due to an obvious pricing, technical, or system error.
6. Orders
When you place an order, you are submitting a request to purchase the selected product or products.
An order becomes accepted once we have successfully received and confirmed the order and applicable payment.
We reserve the right to cancel an order in exceptional circumstances, including:
. Product availability issues
. Payment failure
. Suspected fraudulent activity
. Incorrect pricing caused by a technical or system error
. Incorrect or incomplete customer information
. Delivery limitations
. Circumstances beyond our reasonable control
If we cancel an order after receiving payment, any applicable refund will be processed through the original payment method or another appropriate method.
7. Order Cancellation
Customers may contact The Spectrum Stories within 24 hours of placing an order to request cancellation for reasons such as:
. Change of mind
. Product no longer required
. Ordering by mistake
. Personal preference
. Other non-defect-related reasons
Cancellation requests must be submitted within the 24-hour period.
Because our products may be Print-on-Demand, a cancellation request within 24 hours does not guarantee cancellation if production or fulfilment has already started.
After the 24-hour period, cancellation for change of mind, personal preference, ordering mistakes, or other non-defect-related reasons will generally not be accepted.
Please refer to our Refund & Return Policy for complete details.
8. Returns and Refunds
Our products are primarily Print-on-Demand products.
Our general return and refund policy allows customers to request cancellation, return, or refund for non-defect-related reasons within 24 hours of placing an order, subject to the order not having already entered production or fulfilment.
After 24 hours, normal change-of-mind returns or refunds will generally not be accepted.
Damaged, defective, incorrect, or materially-not-as-described products are handled separately in accordance with our Refund & Return Policy and applicable Indian law.
9. Shipping and Delivery
The Spectrum Stories currently ships products within India only.
Delivery timelines are estimates and may vary depending on production, fulfilment, courier operations, destination, weather, public holidays, transportation conditions, and other circumstances.
Customers are responsible for providing accurate delivery information.
Please refer to our Shipping Policy for complete details.
10. Customer Responsibility
Customers are responsible for providing accurate and complete:
. Name
. Shipping address
. PIN code
. Mobile number
. Email address
. Other information required to process and deliver an order
The Spectrum Stories is not responsible for delivery problems caused by incorrect, incomplete, or inaccurate information provided by the customer.
11. Intellectual Property
All content available on our website, including but not limited to:
. The Spectrum Stories name
. Logos
. Brand elements
. Product images
. Book covers
. Illustrations
. Designs
. Text
. Graphics
. Website content
is owned by, created for, or lawfully used by The Spectrum Stories unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, license, or commercially exploit our content without prior written permission.
12. Prohibited Website Use
You agree not to use our website:
. For unlawful purposes
. To commit fraud
. To submit false information
. To interfere with website security
. To attempt unauthorized access
. To introduce malicious software
. To copy or reproduce website content without permission
. To interfere with another customer's use of the website
. To engage in activity that may harm The Spectrum Stories or its customers
13. Third-Party Services
Our website may use third-party services and platforms, including payment providers, Shopify, printing/fulfilment partners, courier companies, analytics services, and other technology providers.
Use of third-party services may be subject to their own terms and policies.
14. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted, error-free, or continuous access.
Temporary interruptions may occur due to:
. Website maintenance
. Technical problems
. Hosting issues
. Internet disruptions
. Security incidents
. Third-party service interruptions
. Circumstances beyond our reasonable control
15. Limitation of Liability
To the extent permitted by applicable law, The Spectrum Stories will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or restrict any liability, consumer right, or legal remedy that cannot legally be excluded or restricted under applicable Indian law.
16. Force Majeure
The Spectrum Stories will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, internet or technology failures, courier disruptions, or other unforeseen events.
17. Governing Law
These Terms of Service are governed by the applicable laws of India.
Any dispute arising in connection with these Terms or your use of the website will be subject to the jurisdiction of the courts and competent authorities having jurisdiction under applicable Indian law.
18. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the website after an updated version is published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Contact Us
For questions regarding these Terms of Service, orders, products, or other concerns, please contact:
The Spectrum Stories
Bajrang Nagar, Near Tower,
Koderma, Jharkhand – 825410, India
Email: chakrareads2@gmail.com
WhatsApp: +91 6361005215
Customer Support Hours:
Monday–Friday: 10:00 AM–7:00 PM IST
Saturday, Sunday & Public Holidays: Closed