Shipping policy

Last Updated: 26 August 2026

At The Spectrum Stories, we currently ship our products to customers within India only.

Our products are primarily produced through a Print-on-Demand (POD) model. This means that some products may be printed and prepared for shipment after an order is placed.

1. Order Processing

Orders are processed after successful payment and order confirmation.

Because our products may be Print-on-Demand, processing and production may require additional time before the order is dispatched.

Production and processing times may vary depending on the product, order volume, printing availability, and operational conditions.

2. Delivery Time

The estimated delivery time may vary depending on the customer's location, product, production time, and courier service.

Delivery estimates shown during checkout or on the website are approximate and are not guaranteed delivery dates.

Delays may occur due to:

. Courier delays

. Weather conditions

. Public holidays

. Transportation disruptions

. High order volumes

. Remote delivery locations

. Production or fulfilment delays

. Circumstances beyond our reasonable control

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Free-shipping offers, when available, will be subject to the terms and conditions of the relevant offer.

4. Order Tracking

Where tracking is available, tracking information may be provided to the customer through the email address or mobile number provided during checkout.

Tracking information may take some time to become active after the order has been dispatched.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please ensure that the following information is correct:

. Full name

. House/building number

. Street/locality

. City

. State

. PIN code

. Valid mobile number

The Spectrum Stories is not responsible for delivery failures or delays caused by incorrect, incomplete, or inaccurate information provided by the customer.

6. Failed Delivery

If a courier partner is unable to deliver an order because the customer is unavailable, unreachable, has provided an incorrect address, or does not accept the package, the courier may make additional delivery attempts or follow its standard delivery process.

Customers should cooperate with courier partners when required to complete delivery.

7. Returned-to-Origin (RTO) Orders

If an order is returned to the sender due to an incorrect address, repeated delivery failure, refusal to accept the package, or another customer-related reason, please contact us at chakrareads2@gmail.com.

Any further action regarding an RTO order will depend on the circumstances of the order and applicable fulfilment/shipping costs.

8. Damaged Package

If your package arrives visibly damaged, please take clear photographs of:

. The outer package

. Shipping label

. Damaged packaging

. Product damage

9. Wrong or Defective Product

If you receive a product that is materially different from what you ordered, or the product has a significant manufacturing or printing defect, please contact us at:

Email: chakrareads2@gmail.com
WhatsApp: +91 6361005215

Please provide your order number and clear photographs/details of the issue.

We will review the complaint and provide an appropriate resolution where applicable and in accordance with applicable Indian law.

10. Shipping Delays

While we make reasonable efforts to process and dispatch orders within the expected timeframe, delivery may sometimes take longer than estimated.

The Spectrum Stories is not responsible for delays caused by courier companies, transportation disruptions, weather, natural events, public holidays, government restrictions, or other circumstances beyond our reasonable control.

11. India-Only Shipping

At present, The Spectrum Stories ships orders within India only.

International shipping is currently not available.

12. Contact Us

For shipping-related questions or concerns, please contact:

The Spectrum Stories
Bajrang Nagar, Near Tower,
Koderma, Jharkhand – 825410, India

Email: chakrareads2@gmail.com
WhatsApp: +91 6361005215

Customer Support Hours:
Monday–Friday: 10:00 AM–7:00 PM IST
Saturday, Sunday & Public Holidays: Closed