Contact information

Last Updated: 26 August 2026

If you have any questions regarding your order, product, shipping, payment, cancellation, refund, replacement, or any other concern, please contact The Spectrum Stories using the information below.

Business Information

Business Name: The Spectrum Stories

GSTIN: 20BFQPR9528J1ZV

Business Address:
Bajrang Nagar, Near Tower,
Koderma, Jharkhand – 825410, India

Customer Support

Email: chakrareads2@gmail.com

WhatsApp: +91 6361005215

Customer Support Hours

Monday – Friday: 10:00 AM – 7:00 PM IST

Saturday: Closed

Sunday: Closed

Public Holidays: Closed

Messages received outside our working hours will be addressed during the next available working period.

Grievance Officer

Name: Prince Singh

Designation: Grievance Officer

Email: chakrareads2@gmail.com

WhatsApp: +91 6361005215

How to Contact Us

For faster assistance with an order-related issue, please include the following information in your message:

. Full name

. Order number

. Email address or mobile number used for the order

. Details of your concern

. Relevant photographs or supporting documents, where applicable

Providing complete information helps us review and resolve your concern more efficiently.

Order and Product Support

You can contact us regarding:

. Order status

. Shipping and delivery

. Damaged products

. Defective products

. Incorrect products

. Printing issues

. Cancellation requests

. Refund-related questions

. Replacement requests

. Payment-related concerns

. General product questions

For cancellation requests, please contact us as soon as possible. Our standard cancellation window for non-defect-related reasons is 24 hours from the time the order is placed, subject to the order not already having entered production or fulfilment.

Grievance Redressal

The Spectrum Stories maintains a grievance-redressal mechanism for customer and consumer complaints.

Complaints can be submitted directly to our Grievance Officer using:

Email: chakrareads2@gmail.com

WhatsApp: +91 6361005215

Grievance Officer: Prince Singh

We will review complaints and take reasonable steps to address them in accordance with our policies and applicable Indian laws.

Nothing on this page is intended to limit any consumer right or legal remedy available under applicable Indian law.

India-Only Business

The Spectrum Stories currently accepts and fulfils orders for delivery within India only.

International orders and international shipping are currently not available.

Contact Details

The Spectrum Stories
Bajrang Nagar, Near Tower,
Koderma, Jharkhand – 825410, India

GSTIN: 20BFQPR9528J1ZV

Email: chakrareads2@gmail.com

WhatsApp: +91 6361005215

Customer Support Hours:
Monday–Friday: 10:00 AM–7:00 PM IST
Saturday, Sunday & Public Holidays: Closed