Privacy policy
Last Updated: 26 August 2026
At The Spectrum Stories, we respect your privacy and are committed to protecting the personal information you provide when using our website, www.thespectrumstories.in.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how you can contact us regarding your personal information.
1. Business Information
Business Name: The Spectrum Stories
GSTIN: 20BFQPR9528J1ZV
Business Address:
Bajrang Nagar, Near Tower,
Koderma, Jharkhand – 825410, India
Email: chakrareads2@gmail.com
WhatsApp: +91 6361005215
2. Information We Collect
When you visit our website or place an order, we may collect information such as:
. Name
. Email address
. Mobile/phone number
. Billing address
. Shipping address
. PIN code
. Order details
. Products purchased
. Payment-related information
. Customer service communications
. Information submitted through forms or other website features
We may also automatically collect certain technical information, such as:
. IP address
. Browser type
. Device information
. Operating system
. Pages visited
. Website activity
. Referring website
. Cookies and similar technologies
3. How We Use Your Information
We may use your information to:
. Process and fulfil your orders
. Process payments
. Arrange printing and fulfilment
. Deliver your products
. Provide order and shipping updates
. Respond to customer support requests
. Process eligible cancellations, refunds, or replacements
. Prevent fraud and unauthorized transactions
. Improve our website, products, and customer experience
. Maintain business and transaction records
. Comply with applicable laws and regulations
. Send promotional communications where permitted
4. Payment Information
Payments made through our website may be processed by third-party payment gateways and service providers.
The Spectrum Stories does not generally store complete debit card, credit card, banking, or UPI credentials on its own systems.
Payment providers may collect and process payment information according to their own terms, privacy policies, and security practices.
5. Shopify and Third-Party Service Providers
Our online store is powered by Shopify and may use third-party services for:
. Website hosting and technology
. Payment processing
. Printing and fulfilment
. Shipping and delivery
. Analytics
. Fraud prevention
. Customer communications
. Marketing and advertising
These service providers may process personal information where necessary to provide their services.
6. Printing, Fulfilment and Delivery
Because The Spectrum Stories may use a Print-on-Demand model, necessary customer information may be shared with relevant printing, fulfilment, logistics, and courier partners.
Information may include:
. Customer name
. Shipping address
. PIN code
. Mobile number
. Order details
We only intend to share information reasonably necessary to process, fulfil, and deliver your order.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
. Keep the website functioning properly
. Remember preferences
. Understand website usage
. Improve website performance
. Analyze traffic
. Support marketing and advertising activities where applicable
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Marketing Communications
Where permitted and applicable, we may send promotional communications about products, offers, discounts, or updates.
You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us at:
Transactional communications related to orders, payments, shipping, security, or customer service may still be sent when necessary.
9. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Data Retention
We may retain personal information for as long as reasonably necessary for purposes including:
. Order fulfilment
. Customer support
. Accounting and financial records
. Tax and legal compliance
. Fraud prevention
. Dispute resolution
. Business records
. Other legitimate business or legal purposes
When information is no longer required, we may delete or anonymize it where appropriate and legally permissible.
11. Children's Privacy
Some products sold by The Spectrum Stories may be intended for children. However, purchases through our website should be made by a parent, guardian, or other authorized adult.
We do not knowingly request unnecessary personal information directly from children for purchasing purposes.
12. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
The Spectrum Stories is not responsible for the privacy practices, security, or content of third-party websites.
We encourage customers to review the privacy policies of third-party websites before providing personal information.
13. Your Privacy Requests
Subject to applicable law, you may contact us regarding your personal information and privacy concerns, including requests relating to access, correction, deletion, withdrawal of consent where applicable, or other privacy matters.
Please contact:
Email: chakrareads2@gmail.com
We may need to verify your identity before processing certain requests.
14. Legal and Regulatory Requirements
We may disclose personal information when reasonably necessary to:
. Comply with applicable laws and regulations
. Respond to lawful government requests
. Comply with court orders or legal processes
. Prevent fraud or unauthorized activity
. Protect our rights, property, or customers
. Meet tax, accounting, or regulatory obligations
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
For privacy-related questions, requests, or concerns, please contact:
The Spectrum Stories
Bajrang Nagar, Near Tower,
Koderma, Jharkhand – 825410, India
Email: chakrareads2@gmail.com
WhatsApp: +91 6361005215
Customer Support Hours:
Monday–Friday: 10:00 AM–7:00 PM IST
Saturday, Sunday & Public Holidays: Closed